Learn more about our services below.
A free charity helpline just for Muslim women like you.
We offer a helpline dedicated to encouraging and supporting Muslim women. Our mission is to create a safe, compassionate, and non-judgmental space where Muslim women can vent and release their emotions. We believe in the healing power of being heard and understood, and we aim to offer both emotional and spiritual support rooted in Islamic values.
We’re committed to providing a supportive experience.
What we can do to help you…
Listen to your worries, validate your experience, and talk with you about any difficulties you are facing.
Empower you with tools that Prophet Muhammad taught us.
Provide emotional support and reduce your feelings of loneliness.
Provide information about services that may be able to address some of your needs.
What we aren’t able to do…
As this is not a health service, we cannot discuss any type of traditional mental health treatment.
As this is a charity, we cannot refer or provide on-the-spot psychology and psychotherapy. However, we can provide information that may be able to address some of your needs.
We aren’t able to provide any financial, social benefit, or accommodation support. However, we may be able to share information and government resources to point you in the right direction.
We cannot provide Islamic or traditional legal advice.
We cannot support anyone under the age of 18.
We’re not an emergency service. If you are in an emergency, we urge you to immediately contact the appropriate authorities, as we do not have the resources to respond to emergency situations.
FAQs
-
You can talk for the entire 25-minute session. Our virtual call, booked via Google Meet, is designed to give you a dedicated time to share your thoughts and feelings. Whether you need just a few minutes or the whole 25 minutes, we are here to listen and support you with compassion and empathy.
-
Yes, contacting us is completely free. You can book a session through our system at no cost. All you need is a Wi-Fi or internet connection to join the call. We're here to provide support and understanding without any financial burden on you.
-
We understand the importance of timely support. You can book a session as soon as one hour in advance, depending on availability. Please check our booking page for the next available slot, and we'll be here to listen and support you as quickly as possible.
-
Yes, our service is completely confidential. We do not record our virtual call sessions, ensuring that your privacy is respected. You can speak freely, knowing that what you share will remain between us. Your trust and comfort are our top priorities.
-
You can talk to us about anything that’s on your mind. Whether you're facing challenges, feeling overwhelmed, or simply need someone to listen, we are here for you. No matter the topic, we offer a compassionate and non-judgmental space for you to share your thoughts and feelings.
-
You are very welcome to contact us. 🌷 As a Muslim charity, our support is always offered through an Islamic lens — with compassion, empathy, and understanding at its heart. As long as you feel comfortable with that approach, we will always be happy to speak with you and offer support.
-
Our service is designed to support Muslim women by offering compassionate, faith-based support and understanding. If you are a Muslim woman seeking a safe and empathetic space to share your thoughts and feelings, this service is here for you. We strive to provide the best support tailored to your unique needs and experiences. If you have any doubts or questions, please feel free to reach out, and we’ll be happy to help you determine if this service is the right fit for you.
-
We are a team of volunteers from various backgrounds, providing an emotional and Islamic support line. While this isn’t a counselling service, it’s like talking to a friend who listens, understands, and supports you.
-
While we are not a counselling centre and do not provide weekly or monthly sessions, you are more than welcome to book sessions whenever you feel the need for our support. We are here for you whenever you need a listening ear and a compassionate presence. Please feel free to reach out as often as you need.
Book a Call
We’ll just listen and be with you in every moment, In Sha Allah.